Consumer Redressal

Myself vivek singh,Dy. Comdt.,210 COBRA Bn,CRPF. I recently moved from pinjore (Haryana) to Darrang(Assam) and booked Eagle Packers and Movers Pvt. Ltd. (2237,1st Floor, Pipli Wala Town, Manimajra,Chandigarh)to shift my household goods to Darrang (Assam) on dtd 30/09/2014. I have already paid Rs.33,988/- including insurance cost in advance to Mr. Sanjay. The Insurance receipts were said to be mailed on next day, But, were not sent till today. I have called a number of times to the staff, but, their is no proper response. They promised me the delivery of my house hold goods within 10 days but till date, not received same, Also whenever I called them, every time they say it is in transit and will reach in 1-2 days. All this matter is causing a lot of problem because all of our household goods are with them. This issue is causing serious mental tension, stress hence forced to lodge complaint .