Consumer Redressal

Global Packways had transported my goods from Durgapur (West Bengal) to Bangalore back in September 28, 2014. The goods reached Bangalore on Oct 09, 2014. I had many things including a computer table that was made of plywood. This particular table was totally damaged and I had sent them emails with photographs of the damages done. Somebody had even come for an inspection of the damaged table, and had informed me that the table would be replaced as it could not be repaired. I have followed up immense number of times since then for a reimbursement, especially since I had paid a good amount as insurance for the transported goods. However, Global Packways has not cooperated with me and is not responding to my calls and emails. Please help me since they are not willing to give me a reimbursement for the damaged table.