Consumer Redressal

I travelled from goa to mumbai on 7th dec 2014 by paulo travels.The ticket showed boarding time of 17:30 but the bus actually departed at 21:00 in addition to that we were suffocated in a mini bus for a distance of 15 kms before the multi axle arrived. We reached the actual boarding place at 18:00 where there were no seating arrangements and the staff was very rude and non courteous, the travel also charged additional Rs 70 for providing blankets by putting the temperature at a very low level. Due to the wrong information of departure and arrival i was late for very important official work for which i have been warned strictly and the outcome have might been my termination from employment. I seek for a rigorous punishment and fair amount of compensation for my inconvinience.