Consumer Redressal

Sir , I purchased ticona intetnet connection 3 days ago . I asked all the information about the comapny and all internet information from the executive which had came to install internet but does not provide me full information as I came to know about it after 3 days. Internet start creating issues , as my account gets automatically signed out , when I asked about that issue from customer care , they asked me to pay more 1600 rupees in order to purchase iP static which will prevent my account to not get signed out , as it requires me to get signed it atleast 20 times a day to access Internet wify which is ridiculous. When I asked to executive to register my complain , they ignore me completely and talk me in vey misbehaving manner . I have paid rs 2022 to the company. And since because of the incomplete information given by company , I disconeected my previous internet connection . So I request you to register my complaint to reslolvey matter . Thank you.