Consumer Redressal

I had booked the ticket (from Chennai to London) through makemytrip in Jet Airways. I started my journey as scheduled (October 22, 2014) from Chennai together with the boarding pass to fly onward from Mumbai to London. I was stopped by the ground staff of jet airways in Mumbai and asked to offload as I was infected with conjunctivitis. Subsequently, I received a mail from makemytrip, to confirm the cancellation of my journey. The physician explained the reason to stop my travel and I agreed too. The ground staff of Jetairways in Mumbai did not even answer me to know if there is return ticket to Chennai. It was painful to know that one of the ground staff challenged me that I can not travel to Chennai. Finally I booked ticket in goindigo and reached Chennai.Next day, I called the customer care of Makemytrip and they promised to give me an alternative ticket to travel on 26/10/14 and promised to get back to me but they never did. I booked a ticket in Qatar Airways and reached London.