Consumer Redressal

Hi. I tried to order my food from justeat.in. And I choose paytm as my payment mode. I have selected my menu and proceeded to paytm and I paid 147.50Rs and when it was returning to justeat I got an error message as Forbidden and my order was not confirmed but my amount was deducted from my paytm account. I called to justeat, they said I will receive my money automatically in case of failures. Adn I wrote to paytm and I explained my issue. Initially they said, we will solve your issue in 1 to 2 days,but I dint get any response upto 5 days , and again I raised a request, they told me to wait for 2 more days. I dint get any response in next 5 days too. I again wrote them, this time they gave me wrong answer for my issue. They just copy pasted their template , which they forward for another complaint. Finally they cheated me. I lost my 147.50Rs. Here is what I paid Achindra Online Marketing Order #je-live1507552 Paytm Cash Txn ID BE52AA98D93447C9 -Rs 147.50 SUCCESS