Transport
Active
Complaint #9710 — milind ghosalkar
Filed: 12 Jan 2015 ·
Address: B8, 3rd floor, prabhat apartments, hanuman road, vileparle(E), Mumbai-400057
Non refund of ticket amount by indian railways till date, of the train diverted to other route by them.
1)Ticket booked for agra cant - mathura on 3/11/2014 for travel on 1/12/2014 (13007/U abhatoofan express)
2)On reaching Agra cant, it is informed by the station staff that the train is diverted to other route from current agra-mathura-delhi, hence train cancelled on agra station.
3)No prior information whatsoever given by the railways, causing a near trauma managing kids, luggage etc.
4)I had also booked a 2nd ticket on 3/11/2014 for journey on 3/12/2014 on same train from mathura to newdelhi. The same treatment meted out to me.
5) Now the IRCTC is refusing to refund me the ticket amount for the deficiency in their service.
I demand (1750+1750)3500 plus trauma relief amount of 50000 in each case.