Internet / Broadband
Active
Complaint #9714 — santanu kr.mahapatra
Filed: 12 Jan 2015 ·
Address: chakrabortypara,shantipally,kolkata-700107
complain against RELIANCE COOMUNICATION LTD. I HAD COMPLAIN THERE CUSTOMER CARE SECTION A MONTH AGO BUT TILL NOW THEY SOLVE MY PROBLEM REGARDING ONLINE BILL PAYMENT BUT THEY DID NOT ADMITTED. MATTER:I had a 3G RT Data post paid 3G Broadband connection , my reliance no. 9681608860, relationship no. 200068961290,bill dated 14.112014 of Rs.280.90 due date 02.12.2014. I had paid the said bill as on dated 29.11.2014 at 1:44 P.M. through debit card from UCO BANK, Kasba Branch, kolkata, of Rs.281.00 . Bank had debited the said amount on that day from my account Reference no. as per my Bank pass book Vbvv/PRCR/4333083623.In this connection I do mentioned herewith that during the time of online payment a sms received my phone that was RCL_BD.SBIPG AT 1:44:10
But your department inform me that they had not received the abovementioned payment amount and they stop my internet services. I had also mentioned about the said payment but they did not important about this.
PLEASE TAKE ACTION S MAHAPATR
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