Consumer Redressal

I would like to bring to your notice that on 12th Jan at 8:56 a.m,I booked a return flight via Goibibo.I was allotted a Booking Reference Id TUAXWZ2NM.As per Goibibo's policy,the tickets were to be sent to me in 30 min,which didn't happen.After that,with the given Booking id,I tried to print my tickets from the goibibo site itself.The status showed processing and an automatic PNR no.H2WW8 was allotted.I tried calling its customer care no. for hours,but i guess they were too busy attending calls of their other customers.After few hours,I tried to print my tickets from the Air india site itself,using the PNR no.H2WW8.The status showed "Cancelled".After that,i wrote a mail(at around 3:00p.m) to Goibibo to show my discontent and requested to cancel my tickets and refund the amount.After that,I booked my tickets from some other site.Now out of the blue,after a while,I receive the tickets from Goibibo with a different Booking ID(with the same booking time 8:56 a.m).They have simply fooled me